Roadmap validation, customer feedback, new feature requests and gaps — read out of every customer-facing call and kept in one accumulating backlog, ranked by who asked, how strongly they said it, and how many times it came back.
Turns sales-call transcripts into rubric scores and per-rep coaching — with a verbatim quote behind every point given or withheld, and no score at all on calls the rubric was never asking about.
A three-agent expense-reimbursement pipeline redesigned to be safe to ship — hallucination guardrails, tiered human approvals, and EU privacy controls, with a runnable version that tests offline.